How to Audit Your Martech Stack Without Going Crazy
If you’re a CMO or Head of Marketing, this will sound familiar: your martech stack started with a clear purpose. But over time, it’s morphed into a Frankenstein-like system of disconnected tools, quick fixes, and dusty subscriptions. Tools were added reactively—someone in sales needed a plugin, growth wanted a shiny new platform, and customer success had a favourite dashboard. Meanwhile, the original architecture got lost.
A regular martech audit isn’t a luxury—it’s essential. It can help you cut costs, simplify workflows, improve integrations, and increase your team’s effectiveness. The catch? It often feels like a massive undertaking. Let’s change that. Here’s a structured approach that keeps you sane and gets real results.
1. Start with the right mindset: it’s not just a tool list
One of marketers' most prominent mistakes is treating a martech audit like a checklist. “We use these 18 tools. Done.” But that tells you nothing about how those tools contribute to your goals.
A real audit asks more profound questions:
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Why are we using this?
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What value does it provide?
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Does it support our strategic objectives?
Your martech stack is more than software—it’s the backbone of your marketing operations. Approach it like a system, not a shopping list.
2. Centralise your stack overview: tools, access, ownership
Before you can evaluate anything, you need visibility. Build a simple but detailed inventory. For each tool, capture:
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Tool name
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What it does
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Who uses it
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Who owns it
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Cost (monthly/annually)
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How it integrates with other tools
It’s not glamorous work, but it’s mission-critical. Without this overview, you’re flying blind. With it, you’ve got a solid foundation for every subsequent decision.
3. Evaluate each tool: value vs. complexity
Now, go through the list and score each tool:
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Is it actively used?
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Is it critical to any key processes?
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Does it overlap with other tools?
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If it overlaps, why are you keeping it instead of consolidating? What’s the unique value it offers?
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Does it benefit multiple teams?
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Are the integrations stable and functional?
It’s common to find overlapping functionality—two tools that handle email, lead forms, or reporting. That’s not always bad, but you need a clear justification. Maybe one tool handles transactional emails while the other is for campaigns. That’s fine—as long as it’s intentional, not accidental.
4. Step back: Does your architecture still make sense?
It’s time to zoom out. A strong stack is more than the sum of its parts. Ask yourself:
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Are your tools well integrated?
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Do you have a central source of truth for your data (like a CRM or CDP)?
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Are there manual steps that should be automated?
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Are you using three tools for email, two for lead forms, and no one owns the connections?
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Can every customer data field only be changed in one place? You're inviting chaos if two tools can edit the same field without syncing. Every field should have a single source of truth.
If you can’t sketch a clear diagram of your flow from campaign to conversion, something’s off.
5. Ask the hard strategic questions
This step separates a tactical cleanup from a strategic reset. Ask yourself:
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What are our marketing goals for the next 12–24 months?
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Is our stack aligned with those ambitions?
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Do we use tools because they’re valuable, or because we have to?
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Can we trust our data?
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Are there tools that frustrate or slow down our team?
Honest answers here will show you where your stack is holding you back.
6. Take action: consolidate, upgrade, or retrain
Now you’ve got the insights. Time to do something with them:
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Consolidate: remove tools you don’t need
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Upgrade: replace limited tools with better alternatives
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Retrain: help your team get more out of what you already have
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Redesign workflows: Now that you know what’s possible, rethink your process
This isn’t about having the perfect stack. It’s about having one that works for your current and future needs.
Conclusion: A good audit is a marketing necessity
You don’t need to be a technical architect to understand your martech stack. You need to take a good, honest look at it.
With a structured approach and the right questions, you can make confident decisions, reduce complexity, and set your marketing team up for success.
Need help with your martech audit? I help marketing teams gain clarity, make smart choices, and build stacks that actually support their strategy. Fill in the form below—I'd be happy to help.